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Adoption Survey
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SCRAPS Adoption Form
Congratulations on adding a new family member.
To better serve our customers, we'll like to ask you to take a few minutes and let us know about your adoption experience here at SCRAPS.
First Name
Last Name
Date of Adoption
Date of Adoption
Date of Adoption
Species of Animal
Dog
Cat
Other
How would you rate your overall adoption experience?
Good
Average
Poor
How many minutes did you wait before you spoke to a customer service representative?
0 - 10 minutes
10 - 20 minutes
More than 20 minutes
Once you were waited on, were your questions answered fully?
Yes
No
Was the process of adoption and the information regarding taking your new pet home explained to you clearly?
Yes
No
Were you addressed politely?
Yes
No
Do you feel you received enough information on adopting your new pet?
Not enough information
Too much information
Just the right amount
SCRAPS is the only agency in Spokane County that deals with stray, homeless and abused animals. These animals come to us without medical histories. Were you informed of their background when you were adopting?
Yes
No
Would you recommend adopting an animal at SCRAPS to a friend?
Yes
No
If not, why?
You have just saved the life of a homeless animals. Thank you for opening your heart and your home to make a difference!
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