Novel Coronavirus COVID-19 Resources


Washington Listens is a new program to support anyone in Washington experiencing stress due to the COVID-19 pandemic. It is composed of regional partners across the state who operate teams of support specialists to help people deal with this uncertain and difficult time. Call Toll-Free 1-833-681-0211 on Monday through Friday from 9:00 a.m. to 9:00 p.m., or Saturday and Sunday from 9:00 a.m. to 6:00 p.m., or access this resource online at Interpreter services are available.

Washington Listens FAQ Announcement

COVID-19 Flyer

24-Hour, 365-Day-A-Year Regional Behavioral Health Crisis Hotline

Serving Spokane, Adams, Ferry, Lincoln, Pend Oreille, and Stevens Counties

The Spokane Regional Behavioral Health Crisis Hotline operated by Frontier Behavioral Health is available to Individuals in the Spokane Regional Service Area who are experiencing a mental health or a substance use crisis regardless of insurance or financial eligibility.

Call Toll-Free: 1-877-266-1818

If Hearing Impaired, call: TTY: 1-800-833-6384

Language interpreters are available to provide assistance in your preferred language.

The priority of Frontier Behavioral Health’s 24/7 crisis hotline is to provide on-demand services for Individuals whose health and safety is in danger due to a mental health or a substance use condition.

Mental health clinicians provide assessments and crisis intervention services, along with making direct referrals to crisis outreach teams, if needed.

When to Call the Crisis Hotline?

It is a crisis situation if you, or someone you know:

• Is actively thinking about suicide or other self-harming behavior, or has already acted on these thoughts
• Is having thoughts of harming others
• Is in danger because of a mental health or substance use condition and is need of an evaluation by a mental health
  professional for safety planning, which may include an assessment for outpatient or inpatient behavioral health treatment
• Is unwilling to agree to voluntary help, and is in need of involuntary inpatient psychiatric or substance use disorder treatment

Eastern Washington 211

Eastern Washington 211 is a free three-digit telephone number reserved for information about health and human services. Callers are connected to a trained Information and Referral Specialist who can link them to appropriate resources in Spokane, Adams, Ferry, Lincoln, Pend Oreille and Stevens counties.

211 provides a single point-of-access for information about Basic Food applications, homeless pre-screenings, health and wellness support, utility/energy assistance, Veteran services, legal resources, disaster and crisis support, transportation, free tax preparation, and veterinarian services.

To access 211:

• Dial 2-1-1
• Call Toll-Free 1-866-904-9060
• Text your zip code 898211
• Online at 

SAMHSA’s 24/7 365-Day-A-Year Disaster Distress Helpline

SAMHSA’s national Disaster Distress Helpline provides immediate crisis counseling and support to people experiencing emotional distress related to natural or human-caused disasters disaster, including infectious disease outbreaks.

This Toll-Free, multilingual, and confidential crisis support service is available to all residents in the United States and its territories. Stress, anxiety, and other depression-like symptoms are common reactions after a disaster. Call or text to connect with a trained crisis counselor.

The Disaster Distress Helpline is staffed by trained counselors form a network of crisis call centers located across the United States. These counselors provide:

• Crisis counseling for people in emotional distress related to any natural or human-caused disaster
• Information on how to recognize distress and its effects on Individuals and families
• Tips for health coping
• Referrals to local crisis call centers for additional follow-up care and support

The Toll-Free Disaster Distress Helpline: 1-800-985-5990

Text: TalkWithUs to 66746

Deaf/Hard of Hearing:
• Text TalkWithUs to 66746
• Use your preferred relay service to call the Disaster Distress Helpline at 1-800-985-5990
• TTY 1-800-846-8517

Spanish Speakers:
• Call 1-800-985-5990 and press "2"
• From the 50 States: Text Hablanos to 66746

Calls to the Hotline can also connect with counselors in over 100 other languages via Third-Party interpretation services; to connect with a counselor in your primary language, simply indicate your preferred language to the responding counselor and she/he will connect to a live interpreter (interpretation in less commonly-spoken languages may require calling back at an appointed time).

• Disaster Distress Helpline Brochure

The Spokane County Regional Behavioral Health Ombuds 

The Ombuds are here to serve you. Please reach out for more information via this link.

Other SAMHSA Resources

• Talking with Children: Tips for Caregivers, Parents, and Teachers During Infectious Disease Outbreaks

• Coping with Stress During Infectious Disease Outbreaks

• Taking Care of Your Behavioral Health During an Infectious Disease Outbreak 4894

• SAMHSA’s First Responders and Disaster Responders Resource Portal (online trainings, webcasts, and TIP sheets)

• Training and Technical Assistance Related to COVID-19

National Alliance on Mental Illness (NAMI)

NAMI HelpLine

The NAMI HelpLine is a free, nationwide peer-support service providing information, resource referrals and support to people living with a mental health condition, their family members and caregivers, mental health providers and the public. HelpLine staff and volunteers are experienced, well-trained and able to provide guidance.

Toll-Free NAMI HelpLine: 1-800-950-NAMI (6264)


Available Monday - Friday, 7:00 a.m. - 3:00 p.m. Pacific Time

COVID-19 (CORONAVIRUS) Information and Resource Guide:

This guide contains many helpful resources, including: how to cope with anxiety related to COVID-19, what to do when feeling lonely and isolated, how to get healthcare insurance, how to access medications while quarantined, assistance programs for businesses effected by COVID-19, Frequently Asked Questions (FAQs) and many other helpful resources. This guide can be accessed through this link: 

NAMI Online Support Communities

NAMI hosts online communities where people exchange support and encouragement. These Discussion Groups can easily be joined by visiting

Other Online Support Communities

7 Cups:
  Free online text chat with a trained listener for emotional support and counseling.
  Also, offers Fee-For-Service online therapy with a licensed mental health professional.
  Service/website also offered in Spanish.

Emotions Anonymous (EA):
  An international fellowship of people who desire to have a better sense of emotional well-being.
  EA members have in-person and online weekly meetings available in more than 30 counties
  with 600 active groups worldwide. The EA is non-professional and can be a complement to therapy.

Support Groups Central:
  Offers virtual support groups on numerous mental health conditions - free or low-cost. Website also
  offered in Spanish.

The Tribe Wellness Community:
   Free, online peer support groups offering members facing mental health challenges and/or
   difficult family dynamics a safe place to connect. Support groups include Addiction, Anxiety,
   Depression, HIV/AIDS, LGBT, Marriage/Family, OCD and Teens.
  Website featuring 200+ online support groups.

For Like Minds:
  Online mental health support network that allows for Individuals to connect with others who are living
  with or supporting someone with mental health conditions, substance use disorders, and stressful
  life events.

  Offers a free, peer-to-peer online support community for those struggling with a wide range of mental
  health issues.

Psych Central:
  Offers online mental health resources, quizzes, news, an "Ask the Therapist" function, and online
  support communities.

WEconnect, Unity Recovery, and the Alano Club have partnered to offer 4x daily, free Digital All Recovery Meetings to
   anyone in the world. Meetings will follow an open format and are available to anyone in or seeking recovery.

   7 days a week: 9:00 a.m., 12:00 p.m., 3:00 p.m. and 9:00 p.m. Eastern Time

   Join directly by navigating to in your browser or from your smartphone

• Headspace: 
  Headspace for Work is a digital mental health program your team can use anywhere, scientifically proven to cut stress,
  reduce burnout, and increase productivity. To support employers, and employees during COVID-19, Headspace is
  offering a collection of guided meditations and exercises (including brand-new recordings) available for free to all
  employers and their employees.  

Recovery Café Spokane Support Groups:
   Mindfulness Meditation
   Join Zoom Meeting 
   Meeting ID: 693 180 866

   Creative Writing 


Online Meetings Directory 

Speaker Tape Websites 

Speaker Tape Apps -

AA Audio Companion
• Google Play -
• App Store - 

AA Big Book Ultimate Companion
• Google Play - 
• App Store - 

AA Speaker Tapes
• App Store - 

AA Speaker Tapes & 12 Steps
• App Store - 

AA Speakers
• Google Play (free) - 
• App Store ($1.99) - 

AA Speakers Best of 2007
• Google Play - 

Alcoholics Anonymous - Bill W.
• Google Play - 

Daily AA Speakers
Google Play -
• App Store - 

Daily Bread AA
• App Store - 

Joe and Charlie
• Google Play - 
• App Store - 

Speaker Tapes from Sandy
• App Store -    

COVID-19 Housing Resources

• COVID-19 Resources - Washington Low Income Housing Alliance

• Resource List of State and Local Emergency Renter Protections due to COVID-19

Other Helpful Phone Numbers

* NAMI Crisis Text Line: 741-741

* National Suicide Prevention Lifeline: 1-800-273-8255

* National Domestic Violence Hotline: 1-800-799-SAFE (7233)

* National Sexual Assault Hotline: 1-800-656-HOPE (4673) crisis chat support at:

Other Resources For COVID-19

• Spokane Regional Health District:

* COVID-related issues (complaints): Spokane Regional Health District

• Spokane County:

• Washington State Health Care Authority:

• Better Health Together:

• Washington State Department of Health:

• The Center for Disease Control and Prevention:

   Stress and Coping:

• World Health Organization: