Policies & Procedures

     
AD - 1 Formal Policy 01.07.19 Word PDF
AD - 2 Policy and Procedure Creation 01.07.19
Word PDF
AD - 3 Recovery and Resiliency 08.07.19 Word PDF
AD - 4 Practice Guidelines 07.03.19 Word PDF
AD - 5 Compliance with Other Federal and State Laws 08.29.19 Word PDF
AD - 6 Age Culturally and Linguistically Competent Services 01.09.19 Word PDF
AD - 7 Provider Nondiscrimination 10.02.19 Word PDF
AD - 8 Program Integrity 09.05.19
Word PDF
AD - 12 Provider and Community Training 09.05.19 Word PDF
AD - 13 Behavioral Health Advisory Board 09.05.19 Word PDF
AD - 14 Staff Qualifications and Behavioral Health Professional Exception Request 10.15.19 Word PDF
AD - 15 Delegation Agreements 10.02.19 Word PDF
AD - 15A CSHCD SCRBH Delegation Plan Addendum 06.04.19 Word PDF
AD - 16 Community Input for the Regional Behavioral Health Administrative Service Organization 10.02.19 Word PDF
AD - 17 Contract Deliverables 09.20.19 Word PDF
AD - 19 Restraint and Seclusion 09.12.19 Word PDF
AD - 20 Coordination of Benefits and Third-Party Liability 03.19.19 Word PDF
AD - 22 Provider Credentialing and Re-credentialing 08.05.19 Word PDF
AD - 23 Customer Care Services 08.20.19 Word PDF
CES - 1 Billing Procedure 04.22.19 Word PDF
CES - 2 Claims Document Storage and Retention 04.22.19 Word PDF
CES - 3 Claims Inventory Process and Storage 04.22.19
Word PDF
CES - 4 Claims Monitoring and Auditing 04.22.19 Word PDF
CES - 5 Billing Procedures for CSHCD SCRBH Managed Crisis Services 04.22.19 Word PDF
CES - 6 Improper Claims Payment Identification 04.22.19 Word PDF
CES - 7 Provider Dispute of an Agency Action 04.22.19 Word PDF
CES - 8 Terms and Conditions of Payment 04.22.19 Word PDF
CES - 9 Time Limits - Coordination of Benefits 04.22.19 Word PDF
CES - 10 Billing Time Limits Procedure 04.22.19 Word PDF
CES - 11 Changes in Medicaid Enrollment 04.22.19 Word PDF
CSE - 1 Eligibility Criteria 10.10.19 Word PDF
CSE - 4 Inter - MCO/BH-ASO/BHO Transfer 10.15.19
Word PDF
CSE - 5 Notice of Action 07.08.19 Word PDF
CSI - 1 Inpatient Authorization 07.03.19
Word PDF
CSI - 6 Retrospective Review 10.10.19 Word PDF
CSI - 8 Continued Provision Inpatient Services 10.10.19 Word PDF
CSI - 9 Mental Health Community Reintegration 10.02.19 Word PDF
CSI - 10 Administrative Policy on the Involuntary Treatment Act 10.10.19 Word PDF
CSI - 11 CSHCD SCRBH/DCR No Bed Policy 10.10.19 Word PDF
CSL - 1 Behavioral Health Outpatient Level of Care Guidelines 03.25.19
Word PDF
CSO - 1 Outpatient Authorization 10.17.19 Word PDF
GA - 1.1 Administration - CSHCD Department of Policies/Procedure and Attestation 03.21.19
Word PDF
GA - 1.7 Rules for Job Performance and Conduct 03.21.19
Word PDF
GA - 1.9 Conflict of Interest: Avoiding the Appearance of Impropriety 06.20.19
Word PDF
MIS - 2 Merging Consumer Electronic Records 08.22.19 Word PDF
MIS - 4 Error Reconciliation and Resolution 08.22.19
Word PDF
MIS - 5 Help Desk 08.22.19 Word PDF
MIS - 8 Service Encounter and Data Certification 08.22.19 Word PDF
MIS - 9 EDI Data Submission 08.30.19 Word PDF
MIS - 10 Device and Media Controls -  Master and Raintree Data Backup and Storage 05.15.19 Word PDF
MIS - 11 Restoring Data From Backup 08.05.19 Word PDF
MIS - 12 Information System Monitoring 08.27.19 Word PDF
MIS - 13 HCA Behavioral Health Data System Guide 10.10.19 Word PDF
MIS - 14 MIS Policies 08.05.19 Word PDF
MIS - 16 Disaster Recovery 08.05.19 Word PDF
MIS - 17 Data Security, Device and Media Controls - Disposal and Media Re-Use, Access Control - Encryption and Decryption 08.30.19 Word PDF
MIS - 21 Management Information Systems 08.27.19 Word PDF
MIS - 22 Data Reporting 08.27.19 Word PDF
MIS - 23 Shared Enrolled Individuals' Data 08.27.19 Word PDF
MIS - 24 Oaths of Confidentiality 05.08.19 Word PDF
MIS - 25 Access Control - Automatic Logoff 08.05.19 Word PDF
MIS - 26 Access Control - Facility and Emergency Access Procedures 09.06.19 Word PDF
MIS - 28 Assigned Security Responsibility 08.05.19 Word PDF
MIS - 29 Business Associate Contracts/Agreements 10.14.19
Word PDF
MIS - 30 Device and Media Controls - Accountability 08.05.19 Word PDF
MIS - 31 Emergency Mode Operation Plan 09.04.19 Word PDF
MIS - 34 Information Access Management - Access Authorization Establishment, Modification 09.18.19 Word PDF
MIS - 35 Information System Activity Review 08.05.19 Word PDF
MIS - 36 Information Systems (IS) Audit Controls 08.05.19 Word PDF
MIS - 37 Information Systems (IS) Evaluation 09.06.19 Word PDF
MIS - 38 Information Systems (IS) Integrity 08.05.19 Word PDF
MIS - 39 Information Systems (IS) Security Incident Response,  Reporting Plan and Procedures 05.09.19 Word PDF
MIS - 40 Log-In Monitoring 09.04.19 Word PDF
MIS - 41 Password Management Person or Entity Authentication Access Control Unique User Identification 11.07.18 Word PDF
MIS - 42 Protection from Malicious Software 08.05.19 Word PDF
MIS - 43 Risk Analysis 09.04.19 Word PDF
MIS - 44 Information Systems Risk Management 09.04.19 Word PDF
MIS - 45 Sanction 08.05.19 Word PDF
MIS - 46 Security Awareness and Training 09.04.19 Word PDF
MIS - 47 Security Management Process 09.06.19 Word PDF
MIS - 48 Security Reminders 08.05.19 Word PDF
MIS - 49 Testing and Revision Procedures 08.05.19 Word PDF
MIS - 50 Transmission Security - Integrity Controls, Encryption 08.05.19 Word PDF
MIS - 51 Workforce Security - Authorization and/or Supervision 08.05.19 Word PDF
MIS - 52 Workforce Security - Termination Procedures 08.05.19 Word PDF
MIS - 53 Workforce Security - Workforce Clearance 09.17.19 Word PDF
MIS - 54 Workstation Use and Workstation Security 08.05.19
Word PDF
MIS - 55 Mobile Device User Security 02.28.19 Word PDF
MIS - 56 Mobile Device Encryption 08.05.19 Word PDF
MIS - 57 Confidential Information 09.06.19 Word PDF
MIS - 58 Health Information Organization 08.05.19 Word PDF
QM - 1 Incident Reporting and Media Contact 07.08.19
Word PDF
QM - 3 Grievance System 07.10.19
Word PDF
QM - 4 Ombuds Service 10.10.19 Word PDF
QM - 8 Program Monitoring 10.31.19 Word PDF
QM - 10 Compliance Plan 09.09.19
Word PDF
QM - 13 Appeals and State Administrative Hearings 07.11.19
Word PDF
QM - 14 Fraud and Abuse Compliance Provider Payment Suspensions 09.05.19 Word PDF
QM - 15 Quality Assessment and Performance Improvement Plan 10.15.19 Word PDF
QM - 16 Utilization Management Plan 07.10.19
Word PDF
QM - 17 Utilization Management Triage and Referral for Behavioral Healthcare 10.15.19 Word PDF
QM - 18 Utilization Management Communication Services 10.15.19 Word PDF
RD - 1 Residential Services 10.15.19 Word PDF
RD - 6 Single-Bed Certification 10.17.19 Word PDF
RD - 7 Children's Long Term Inpatient Program - CLIP 10.15.19 Word PDF
RS - 1 Individual Service Plans_Treatment Plans 09.18.19 Word PDF
RS - 2 Crisis Plans 10.17.19 Word PDF
RS - 3 Crisis Response Services 10.03.19 Word PDF
RS - 4 Advance Directives 08.07.19 Word PDF
RS - 5 Provider Linkages and Coordination 09.18.19 Word PDF
RS - 7 Individual Rights 09.18.19 Word PDF
RS - 8 Timely Access to Care 09.18.19 Word PDF
RS - 12 Provider Selection and Management 10.08.19
Word PDF
RS - 15 Individual's Right to His or Her Clinical Records 09.18.19 Word PDF
RS - 16 Notice of Information Practices 09.18.19 Word PDF
RS - 17 Timely Access to Authorization 12.14.18 Word PDF
RS - 18 Screening Assessment for Co-Occurring Disorders (GAIN- SS) 09.18.19
Word PDF
RS - 19 Resource Management 10.15.2019 Word PDF
RS - 20 Access to Personal Property 08.07.19 Word PDF
RS - 21 Available Resources 08.07.19 Word PDF
RS - 22 SABG Capacity Management 09.12.19 Word PDF
RS - 23 Cost Sharing Assistance for Private Health Insurance 10.15.19 Word PDF
RS - 24 Care Coordination 03.25.19
Word PDF
RS - 25 SABG Treatment Services 10.15.19 Word PDF
RS - 26 Criminal Justice Treatment Account 08.07.19 Word PDF
RS - 27 Behavioral Health Crisis Hotline and Telephone Access Standards 11.07.18 Word PDF