Policies & Procedures

       
AD - 1 Formal Policy 9.14.2022
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AD - 2 Policy and Procedure Development, Revision and Training 9.14.2022
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AD - 3 Recovery and Resiliency 9.14.2022
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AD - 4 Practice Guidelines 9.14.2022
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AD - 5 Compliance with Other Federal and State Laws 9.14.2022
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AD - 6 Age Culturally and Linguistically Competent Services 9.14.2022
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AD - 7 Provider Non-Discrimination 9.14.2022
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AD - 8 Program Integrity 9.14.2022 Word PDF Tracked Changes
AD - 9 Protocols for Tribes_Non-Tribal IHCPs 9.14.2022
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AD - 12 Provider Training and Education 9.14.2022
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AD - 13 Behavioral Health Advisory Board 9.14.2022 Word PDF Tracked Changes
AD - 14 Staff Qualifications and Behavioral Health Professional Exception Request 9.14.2022 Word PDF Tracked Changes
AD - 15 Delegation Agreements 9.14.2022
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AD - 15A CSHCD SCRBH Delegation Plan Addendum 9.14.2022
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AD - 16 Community Input for the Regional Behavioral Health Administrative Service Organization 9.14.2022 Word PDF Tracked Changes
AD - 17 Contract Deliverables 9.14.2022
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AD - 19 Restraint and Seclusion 9.14.2022
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AD - 20 Coordination of Benefits and Third-Party Liability 9.14.2022
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AD - 22 Provider Credentialing and Re-credentialing 12.07.2022
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AD - 23 Customer Care Services 9.14.2022
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CES - 1 Billing Procedure 10.13.2022 Word PDF Tracked Changes
CES - 2 Claims Storage and Retention 10.13.2022 Word PDF Tracked Changes
CES - 3 Claims Inventory Process and Storage 10.13.2022
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CES - 4 Claims Monitoring and Auditing 10.13.2022 Word PDF Tracked Changes
CES - 5 Billing Procedures for CSHCD SCRBH Managed Crisis Services 12.03.2021 Word PDF Tracked Changes
CES - 6 Improper Claims Pmt ID 10.14.2022 Word PDF Tracked Changes
CES - 7 Provider Dispute of an Agency Action 10.14.2022 Word PDF Tracked Changes
CES - 8 Payment Terms_Conditions 10.17.2022
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CES - 9 Time Limits - Coordination of Benefits 10.17.2022 Word PDF Tracked Changes
CES - 10 Billing Time Limits Procedure 10.17.2022
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CES - 11 Medicaid Enrollment Changes 10.17.2022
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CSE - 1 Eligibility Criteria 01.01.2023 Word PDF Tracked Changes
CSE - 4 Inter- MCO/BH-ASO Transfer 01.01.2023 Word PDF Tracked Changes
CSE - 5 Notice of Action 4.28.2022
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CSI - 1 Inpatient Auth 10.18.2022 Word PDF Tracked Changes
CSI - 6 Retrospective Review 12.29.2022
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CSI - 8 Continued Provision Inpatient Services 12.29.2022

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CSI - 9 Discharge Planning and Community Reintegration 01.01.2023 Word PDF Tracked Changes
CSI - 10 ITA Admin Policy 11.17.2022 Word PDF Tracked Changes
CSI - 11 CSHCD SCRBH_DCR No Bed Policy 11.17.2022
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CSL - 1 Behavioral Health Outpatient Level of Care Guidelines 10.11.2022
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CSO - 1 Outpatient Authorization 11.04.2022 Word PDF Tracked Changes
F - 3.9 Fiscal Monitoring 7.13.2022
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GA - 1.10 Records Retention 7.13.2022
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MIS - 2 Merging Consumer Electronic Records 4.06.2022
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MIS - 3 HIPAA Compliant Conference Calls 8.03.2022
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MIS - 4 Error Reconciliation and Resolution 7.27.2021
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MIS - 5 Help Desk 7.27.2021 Word PDF Tracked Changes
MIS - 8 Service Encounter and Data Certification 7.29.2021 Word PDF Tracked Changes
MIS - 9 EDI Data Submission 7.29.2021 Word PDF Tracked Changes
MIS - 10 Device and Media Controls -  Data Backup and Storage 8.03.2022
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MIS - 11 Restoring Data From Backup 8.03.2022
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MIS - 12 Information System Monitoring 10.06.2022
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MIS - 13 HCA Behavioral Health Data System Guide 7.29.2021 Word PDF Tracked Changes
MIS - 14 MIS Policies 7.29.2021 Word PDF Tracked Changes
MIS - 16 Disaster Recovery 7.29.2021 Word PDF Tracked Changes
MIS - 17 Data Sec Device and Media Controls-Access Control-Encryption Decryption 1.19.2022
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MIS - 21 Management Information Systems 10.06.2022
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MIS - 22 Data Reporting 8.05.2021
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MIS - 23 Shared Enrolled Individuals Data 9.07.2021 Word PDF Tracked Changes
MIS - 24 Oaths of Confidentiality 8.05.2021 Word PDF Tracked Changes
MIS - 25 Access Control - Automatic Logoff 10.06.2022
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MIS - 26 Access Control - Facility and Emergency Access 10.06.2022
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MIS - 28 Assigned Security Responsibility 8.05.2021
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MIS - 29 Business Associate Contracts-Agreements 8.18.2021
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MIS - 30 Device and Media Controls - Accountability 8.18.2021
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MIS - 31 Emergency Mode Operation Plan 9.07.2021
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MIS - 34 Information Access Procedures 10.06.2022
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MIS - 35 Information System Activity Review 9.07.2021
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MIS - 36 Information Systems Audit Controls 9.07.2021
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MIS - 37 Information Systems Evaluation 10.06.2022
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MIS - 38 Information Systems Integrity 10.17.2022
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MIS - 39 Information Systems Security Incident Procedures-Response and  Reporting 4.14.2022
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MIS -39A CSHCD_SCRBH HIPAA Privacy Security Breach Report 9.03.2021 Word PDF Tracked Changes
MIS - 40 Log-In Monitoring 10.17.2022
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MIS - 41 Password Mgmt Authentication Access Control Unique User ID 10.17.2022
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MIS - 42 Protection from Malicious Software 10.17.2022
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MIS - 43 Information Systems Risk Analysis 10.17.2022
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MIS - 44 Information Systems Risk Management 10.17.2022
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MIS - 45 Sanction 10.17.2022
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MIS - 46 Security Awareness and Training 10.17.2022
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MIS - 47 Security Management Process 10.17.2022
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MIS - 48 Security Reminders 8.31.2021
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MIS - 49 Testing and Revision Procedures 9.07.2021
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MIS - 50 Transmission Security - Integrity Controls, Encryption 10.17.2022
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MIS - 51 Workforce Security - Authorization and/or Supervision 8.31.2021
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MIS - 52 Workforce Security - Termination Procedures 10.17.2022
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MIS - 53 Workforce Security - Workforce Clearance 8.31.2021
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MIS - 54 Workstation Use and Workstation Security 10.17.2022
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MIS - 55 Mobile Device User Security 10.17.2022
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MIS - 56 Mobile Device Encryption 10.17.2022
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MIS - 57 Confidential Information 10.17.2022
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MIS - 58 Health Information Organization 8.31.2021
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MIS - 59 Claim and Encounter Data Accuracy 10.17.2022
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QM - 1 Incident Reporting_Media Contact 10.17.2022 Word PDF Tracked  Changes
QM - 2 Ethical_Prof Conduct - Prosecutorial Dvrsn Prog Srvcs 10.19.2022
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QM - 3 Grievance_Appeal System 11.17.2022
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QM - 8 Program Monitoring 11.18.2022 Word PDF Tracked Changes
QM - 10 Compliance Plan 2.11.2022
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QM - 13 Appeals and State Administrative Hearings 11.18.2022
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QM - 14 Fraud and Abuse Compliance Provider Payment Suspensions 6.13.2022
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QM - 15 Quality Assessment_Perf Imprvmt Plan 11.18.2022
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QM - 16 Utilization Management Plan 12.02.2022
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QM - 17 Utilization Mgmt_Triage_Referral for Behavioral Healthcare 12.02.2022
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QM - 18 Utilization Management Communication Services 12.02.2022
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RD - 1 Residential Services 12.29.2022
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RD - 6 Single-Bed Certification 01.01.2023 Word PDF Tracked Changes
RD - 7 Children's Long Term Inpatient Program - CLIP 4.06.2022 Word PDF Tracked Changes
RS - 1 Individual Service-Treatment Plans 12.05.2022 Word PDF Tracked Changes
RS - 2 Crisis Plans 12.05.2022
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RS - 3 Crisis Response Services 10.25.2022
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RS - 4 Advance Directives 12.05.2022
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RS - 5 Provider Linkages and Coordination 12.05.2022
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RS - 6 Behavioral Health Disaster Response 12.16.2022
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RS - 7 Individual Rights 12.05.2022
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RS - 8 Timely Access to Care 12.06.2022
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RS - 9 Behavioral Health Service Delivery via Telecommunications Tech 10.31.2022
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RS - 10 Behavioral Health Service Delivery via Telecommunications Tech During COVID-19 10.31.2022
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RS - 12 Network Capacity and Provider Selection_Management 12.06.2022
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RS - 15 Individual's Right to His or Her Clinical Records 12.06.2022
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RS - 16 Notice of Information Practices 12.06.2022
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RS - 17 Timely Access to Authorization 12.06.2022
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RS - 18 Screening Assessment for Co-Occurring Disorders (GAIN- SS) 12.06.2022
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RS - 19 Resource Management 12.06.2022
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RS - 20 Access to Personal Property 12.06.2022
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RS - 21 Available Resources 12.07.2022
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RS - 22 SABG Capacity Management 12.07.2022
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RS - 23 Cost Assistance for Private Health Insurance 12.07.2022 Word PDF Tracked Changes
RS - 24 Care Coordination 12.07.2022 Word PDF Tracked Changes
RS - 25 SABG Treatment Services 12.07.2022 Word PDF Tracked Changes
RS - 26 Criminal Justice Treatment Account 12.07.2022
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RS - 27 Behavioral Health Crisis Hotline-Telephone Access Standards 12.07.2022
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** Previous Tracked Changes may be requested HERE.