ALERT Spokane

Alert Spokane Logo
ALERT Spokane is the program that encompasses all emergency communications in the greater Spokane area. The alert and warning notification system supporting the ALERT Spokane program is called CodeRED. The notfication system can send emergency notifications via landline, cellular and/or Voice over Internet Protocol (VoIP) phones. It can also notify via text, TTD, TTY and email.

  • ALERT Spokane may be used by emergency response personnel to notify specific areas throughout our area of high-risk situations
  • Specific information about the emergency event may be provided, and some of these notifications may or may not directly impact you
  • This information is for the benefit of the general public and both businesses and residences located within the greater Spokane area may receive the message
The phone number displayed when you receive a call is 1-866-419-5000. To replay the message, redial this number. If the call is picked up by an answering machine or voicemail, the system will leave a message. If the line is busy or there is no answer, the system will try the number two additional times.

IMPORTANT: if you are NOT a resident of Spokane County, please contact the local Emergency Management agency in your area to find out what notification options are available to you.
Click here to register for ALERT Spokane

PLEASE NOTE: if your local phone service is provided by CenturyLink or Frontier, your landline is already in our database; however, VoIP phones must be registered to receive alerts. You can also register cellular phone numbers.
When you register, you will have the option of adding multiple addresses and phone numbers, as well as the ability to choose the language you'd prefer to use to sign up and/or receive messages. Language choices at this time are English, Spanish, Russian and Chinese.

We also recommend that you review the Terms of Service and Privacy Policy located at the bottom of the registration page.
If you prefer not to register a physical address, the CodeRED mobile app is available for smartphones on the Android and iphone platforms. If you download the app and follow the steps to receive notifications, ALERT Spokane will geo-locate your phone and send you an alert when the system is activated by emergency response personnel. If you want to restrict the area for receiving these notifications, please go to your settings and make the appropriate adjustments to the mileage distance.

IMPORTANT: For all those who registered with ALERT Spokane in the past (before June 2017), please re-register with ALERT Spokane so you can be sure you are in the system with your selected preferences. You will not be able to access your account information with our new vendor, CodeRED. We were NOT able to maintain detailed account information from our previous vendor.
CodeRED Mobile Alert App

Registering versus Downloading the Mobile Application--Understanding the Difference

  • The advantage of registering is to have emergency notifications connected to your home address, and if you desire, up to four additional addresses. In other words, if you are away from your home, you will still be notified if something is occurring in your neighborhood. And if you have included your work address or the address of a family member, you will also be notified if something is occurring in those areas. In addition, if you prefer to receive an alert in another language, this can only be done when you register. 
  • The advantage of the CodeRED mobile application is its geo-locating abilities. In other words, if you turn the GPS feature ON for your smartphone and an alert is sent out where you are located, the CodeRED system will geo-locate your phone and you will be included in the notification. In addition, if you travel in an area that uses CodeRED and there is a emergency notification sent out in that area, you will be included in that notification. 

Questions?

Q: Can I opt-out of receiving alerts?
A: Yes, but you will be required to print, sign and mail, or scan and email the Opt-Out Waiver. Unsigned waivers will not be processed.

For additional questions about ALERT Spokane, see our sheet of Frequently Asked Questions.
 
If you need registration assistance, please contact the parent company of CodeRED, OnSolve, at 1-866-939-0911 or via the online contact form: https://www.onsolve.com/contact-us/ (not monitored)
 
For questions specifically related to Spokane County, please send an email to:
[email protected] 
   
Under Washington State Law (R.C.W 42.56.230(9)), voluntarily submitted information contained in a database that is part of or associated with enhanced 911 communications systems, or information contained or used in emergency notification systems as provided in RCW 38.52.575 and RCW 38.52.577 is exempt from public disclosure.