ALERT Spokane

Alert Spokane Logo

ALERT Spokane is the program behind the public alert and warning messages that are disseminated throughout the greater Spokane area. The mass notification system supporting the program is called CodeRED. CodeRED can distribute emergency notifications via landline, cellular phone and/or Voice over Internet Protocol (VoIP) phones. It can also notify via text, TTD, TTY and email.

You may receive an alert message if emergency response personnel need to notify specific areas about high-risk situations.
  • Specific information about the emergency event may be provided, and some of these notifications may or may not directly impact you
  • This information is for the benefit of the general public and both businesses and residences located within the greater Spokane area may receive the message
IMPORTANT
The phone number displayed when you receive a call is 1-866-419-5000. To replay the message, redial this number. If the call is picked up by an answering machine or voicemail, the system will leave a message. If the line is busy or there is no answer, the system will try the number two additional times.

NOTE: f you are NOT a resident of Spokane County, please contact the local Emergency Management agency in your area to find out what notification options are available to you.

CLICK HERE to register for ALERT Spokane Notifications

Benefits of Registering

 
  • When you register, you have the option of adding multiple addresses and phone numbers, such as your home, work, a school, parent, etc. For example, if you are at work and you want to be sure you are notified about an incident at your home, you will get a notification if you have registered your home address. And the same applies if you are at home and want to be notified if something has occurred at work, you will need to be sure you have added your work address to your registration.
  • If English is not your first language, you can also choose to sign up and/or receive messages in one of the following language options: Spanish, Russian or Chinese.
If your local phone service is provided by CenturyLink or Frontier, your landline is already in our database; however, even if you have a landline, you can still register that number since the system removes duplicates. You may also want to register additional addresses and/or phone numbers, including cellular phone numbers.

NOTE: if you have VoIP phone at home, VoIP phones must still be registered to receive alerts. 


If you prefer not to register a physical address or multiple addresses, you can choose to download the mobile application for your cell phone. The CodeRED mobile APP is available on both the Android and iphone platforms. Download the app and follow the steps to receive notifications.
  
How the mobile app works: If you are in an area experiencing an emergency and the system has been activated by emergency response personnel, CodeRED will geo-locate your phone and send you an alert. Remember, this is only if you have turned on the 'location' or 'GPS' function on your phone, and you are physically in the area experiencing an emergency. 

IMPORTANT: in your phone settings, you can choose how close by you want to be to receive notifications. You can choose a distance of up to 25 miles. To limit how many alerts your receive, enter a lower mileage number. 

PLEASE NOTE: for all those who registered with ALERT Spokane in the past (before June 2017), please re-register to be sure you are in the system and to allow you access to your account. You are not able to access your account information with our new vendor since we were NOT able to maintain detailed account information from the previous vendor.
CodeRED Mobile Alert App

Registering Versus Downloading the APP--choose one or both!

  • The advantage of registering is to have emergency notifications connected to your home address, and if you desire, up to four additional addresses. In other words, if you are away from your home, you will still be notified if something is occurring in your neighborhood. And if you have included your work address or the address of a family member, you will also be notified if something is occurring in those areas. In addition, if you prefer to receive an alert in another language, this can only be done when you register. 
  • The advantage of the CodeRED mobile application is its geo-locating abilities. In other words, if you turn the GPS feature ON for your smartphone and an alert is sent out where you are physically located, the CodeRED system will geo-locate your phone and you will be included in the notification. In addition, if you travel in an area that uses CodeRED and there is a emergency notification sent out in that area, your phone will be geo-located and included in the notification. 

REGISTER for ALERT SPOKANE HERE!

Questions?

Q: What do I do if I need registration assistance? 
A: Please contact the parent company of CodeRED, OnSolve, by calling 1-866-939-0911. You can also user their online form, but it is not monitored 24/7.

Q: Can I opt-out of receiving alerts?
A: Yes, but you will be required to print, sign and mail, the Opt-Out Waiver. Waivers MUST be filled out completely AND signed to be processed. A filled out and signed waiver can also be scanned and then emailed.
 
Our Frequently Asked Questions sheet provides additional information about ALERT Spokane. For more specific questions relating to Spokane County, please email ALERT Spokane.
   
Note: under Washington State Law (R.C.W 42.56.230(9)), voluntarily submitted information contained in a database that is part of or associated with enhanced 911 communications systems, or information contained or used in emergency notification systems as provided in RCW 38.52.575 and RCW 38.52.577 is exempt from public disclosure.