Facility
 

Call Volume

On average, Spokane County 911 handles 724 9-1-1 calls and 418 Crime Check calls for service per day.
 

In 2009 Spokane County 911 received 262,904 phone calls. 9-1-1 call volume varies by season and hour.

2009 9-1-1 Call Volume Data

• July - 835 calls per day
• December - 631 calls per day

Shift Supervisor

The shift supervisor is responsible for ensuring that the center operates efficiently and assists call receivers in exceeding both public and first responder expectations during a typical work shift.

Call Receiver

A single call receiver will handle approximately 48 calls during an average shift.