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911 Communications
1620 North Rebecca
Spokane, WA 99217
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Facility
 

Call Volume

On average, Spokane County 911 handles 733 9-1-1 calls and 561 Crime Check calls for service per day. 

In 2012 Spokane County 911 received 473, 964 phone calls. An increase of 29,825 from 2011. Call volume varies by season and hour.

Top Five Types of Calls for 2012

31,535 Medics
19,895 9-1-1 Hang Up (abandoned call)
12,523 Theft
11,683 Welfare Check
10,225 Suspicious Person

 

Shift Supervisor

The shift supervisor is responsible for ensuring that the center operates efficiently and assists call receivers in exceeding both public and first responder expectations during a typical work shift.

Call Receiver

Call receivers answer both emergency and non-emergency lines. Crime Check, the non-emergency number is a service provided by Spokane County 911. Call receivers answer calls, process reports and other information from the public.

The average 911 call lasts just over a minute and a half.

The average Crime Check call lasts 3 minutes.

In July 2014 Crime Check processed 3,558 police reports .

In all of 2013 Crime Check processed 43,179 reports .

Total reports for 2012 - 41,029

Total reports for 2011 - 35,198

Total reports for 2010  - 32,407

  

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