Telephone Policy

Incoming Calls
The Spokane County Jail does not accept incoming phone calls for inmates unless an extreme emergency exists. If you feel you have an extreme emergency situation you will need to call and ask for the on duty sergeant. The Spokane County Jail does not take messages for inmates.

Outgoing Calls
Inmates are allowed to make outgoing collect phone calls to persons of their choice. If you accept a collect call from an inmate of the Spokane County Jail, you will be charged by the minute.

AdvancePay® Prepaid Telephone Accounts
To accept calls from an inmate at this facility, we recommend you create an AdvancePay® prepaid telephone account. Prepaid calling works by placing money on your phone number so that when your inmate calls you the funds are deducted from the balance on your prepaid account.

The Facility Site ID is 98. To set up or fund a prepaid account, you have three options.

Kiosk
There is an ConnectNetwork® Kiosk in the lobby of this facility, which allows you to create a prepaid telephone account when you make your first deposit.  Once your account has been created, additional deposits may be made using the kiosk to replenish the funds in your AdvancePay® Prepaid Telephone Account.

These kiosks can be used to place funds on an inmate's telephone account whether they are housed at either facility. The kiosk's accept credit or debit cards as well as cash. Transaction fees may apply to all deposits. The Jail kiosk is available in the main lobby 24 hours a day every day.  The Geiger kiosk is available during any Geiger visiting session.

Online
Visit the ConnectNetwork Website to create a prepaid telephone account, add funds to prepaid telephone accounts, view balances, and more.

Phone
Call 1-800-483-8314 to create a prepaid telephone account. You may be asked to provide the offender's first and last name and date of birth.
 
ConnectNetwork
ConnectNetwork is an authorized deposit and account management portal for the corrections industry. With several different deposit methods available, ConnectNetwork is the quickest and most convenient option to fund your loved ones account. Purchasing money orders, mailing deposits, and waiting several business days for the funds to post are now eliminated with ConnectNetwork.
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